Shipping policy
Thank you for shopping with Avorra Homes.
We offer tracked shipping on eligible orders. Once your order has shipped, you’ll receive a confirmation email with tracking details.
Processing Time
Orders are usually processed within 1–3 business days.
During busy periods, processing may take slightly longer.
Estimated Delivery Time
Estimated delivery time is usually 7–15 business days after dispatch, depending on your location, the carrier, and local delivery conditions.
Delivery times are estimates and may vary due to carrier delays, customs processing, weather, holidays, or high-volume periods.
Tracking Information
Once your order ships, you’ll receive a tracking number by email.
Tracking may take 24–48 hours to update after the carrier receives the package.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
If you notice an address mistake, contact us as soon as possible at:
We’ll do our best to help, but we may not be able to change the address once the order has been processed or shipped.
Delayed Packages
If your package is delayed, please check your tracking link first.
If tracking has not updated for several days, contact us with your order number and we’ll help investigate.
Lost Packages
If your tracking shows delivered but you have not received your package, please first check:
- Around your delivery area
- With household members or neighbors
- Your local carrier or delivery office
If you still cannot locate the package, contact us and we’ll review the situation with you.
Contact
For shipping questions, email us at: