Terms of service
Welcome to Avorra Homes.
These Terms of Service explain the rules and conditions for using our website and purchasing products from us. By visiting our website or placing an order, you agree to these terms.
Store Information
Avorra Homes is operated by:
SYNEXA DIGITAL PTE. LTD.
Registered business address:
68 Circular Road, #02 01 , singapore , 049422
Contact email:
support@shopavorrahomes.com
Online Store Terms
By using this website, you confirm that you are legally able to enter into a purchase agreement in your location.
You agree not to use our products or website for unlawful purposes.
Product Information
We aim to display product descriptions, images, prices, materials, sizing, and availability as accurately as possible.
However, product colors may appear slightly different depending on your screen settings, lighting, and device display.
We may update product information, pricing, and availability at any time.
Orders
After placing an order, you’ll receive an order confirmation email.
Order confirmation does not guarantee acceptance if there is an issue such as incorrect pricing, unavailable stock, payment problems, suspected fraud, or an address we cannot ship to.
We reserve the right to cancel or refuse any order when necessary. If your order is cancelled after payment, we’ll issue a refund to your original payment method.
Pricing and Payments
Prices are shown on the website at the time of purchase.
You agree to provide current, complete, and accurate billing and shipping information when placing an order.
All payments are processed securely through our payment providers. We do not store your full payment card details.
Shipping
Shipping times are estimates and may vary depending on carrier conditions, destination, customs, holidays, and other factors outside our control.
Please review our Shipping Policy for more information.
Returns and Refunds
Returns and refunds are handled according to our Refund & Returns Policy.
Please review that page before placing an order.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos or videos of the issue.
We’ll review the case and help with the next steps.
Customer Responsibilities
You are responsible for:
- Providing accurate shipping and contact information
- Reviewing product details before purchase
- Following product instructions and safety guidance
- Contacting us promptly if there is an issue with your order
Product Use and Safety
Some products may include small parts, magnets, electrical components, DIY materials, or decorative items.
Please read product descriptions and follow any included instructions or warnings.
Products should be used only as intended and under adult supervision where appropriate.
Third-Party Services
Our website may use third-party services for payment processing, shipping, tracking, analytics, and customer support.
These services may have their own terms and privacy practices.
Website Content
All text, images, graphics, logos, and content on this website are owned by or licensed to Avorra Homes unless otherwise stated.
You may not copy, reproduce, or use our content without permission.
Limitation of Liability
To the fullest extent permitted by law, Avorra Homes is not responsible for indirect, incidental, or consequential losses related to the use of our website, products, or services.
Nothing in these terms limits rights that cannot be limited under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be available on this page.
Contact
For questions about these terms, contact us at: